Policy
Contact and Customer Support Policy
This policy explains how to reach Gameday Comforts for booking questions, day-of support, and other concerns.
Effective date: August 19, 2026
Overview
Gameday Comforts is committed to being reachable and responsive before, during, and after your rental. This policy explains how to contact us and what to expect.
How to reach us
You can reach our support team at gamedaycomfort@gmail.com or 714-403-5089.
What to include in your message
To help us assist you quickly, please include:
- your name and the email or phone number used for the reservation;
- the event or venue, and your scheduled pickup date and time;
- a short description of your question or issue.
Day-of support
If you have an urgent issue on the day of your rental, such as a question about pickup, equipment, or a late arrival, please call or text the support phone number above as soon as possible so we can assist you promptly.
Response times
We aim to respond to support inquiries as promptly as we reasonably can. Response times may vary depending on the day and time of your request, particularly outside of active event periods.
Escalating a concern
If you are not satisfied with the response you received, you may reply to your existing conversation with us or contact us again with additional detail, and we will review your concern further.
Contact information
Bat Flip Sports, LLC, doing business as Gameday Comforts
17532 Eddy Dr, Santa Ana, CA 92705
gamedaycomfort@gmail.com · 714-403-5089