Policies
Our policies
The policies below cover renting, cancelling, and returning equipment, and how we handle your information.
Rental Terms and Conditions
These Rental Terms and Conditions govern every equipment rental booked through Gameday Comforts. By completing a booking, you agree to these terms.
Cancellation and Refund Policy
This policy explains when a cancellation qualifies for a full refund, how refunds are issued, and the exceptions that apply.
Weather and Event Cancellation Policy
This policy explains how weather and event changes affect your reservation, both before and after you pick up your equipment.
Equipment Damage, Loss, and Cleaning Policy
This policy explains your responsibilities for the condition of rented equipment, and what happens if equipment is damaged, lost, or not returned clean.
Late Pickup, Late Return, and No-Show Policy
This policy explains how long we hold reserved equipment, what happens if you arrive late, and how late returns are handled.
Privacy Policy
This Privacy Policy explains what personal information Gameday Comforts collects, how we use it, and the choices available to you.
Contact and Customer Support Policy
This policy explains how to reach Gameday Comforts for booking questions, day-of support, and other concerns.
Equipment Use Acknowledgment and Assumption of Risk
This is the acknowledgment referenced during checkout. It explains the ordinary risks of using rented equipment and what you confirm by accepting it. This is an interim, conservative document: it does not release Bat Flip Sports, LLC or Gameday Comforts from negligence claims.